In simple terms, MyUmbrella is a highly trained team designed to deliver the ultimate in customer satisfaction for contractors and freelance professionals who use MyPay.  

The whole service is based around having one single point of contact who will be your Account Manager and they will look after you from your first phone call to your last. So it is the same person who originally tells you about the service who is the one who provides the service. Makes sense, I’m sure you’ll agree.